The best piece of advice you've ever received?
"Success comes in cans, not cannots." In other words, yes', not nos. Early in my business career I was given the concept of listening to every idea and suggestion one came across and not being too quick to say no or dismiss the message! Listening with an open mind and exploring all the options has led to many decisions for me (in life and business) to try new approaches and pathways . . . and led me to think laterally about new opportunities and solving people and organisational problems.
The biggest mistakes you've ever made in your careers?
In [his business] Morgan & Banks we had a huge traditional recruitment business (bricks) with $900 million in sales, and in 1996 a fledgling web recruitment business called Job Hound doing about $2 million in sales (clicks). We should have split the two and floated off clicks! The good news is, the clicks were why TMP/Monster.com bought us!
What do you want people to know about starting their own business?
Simply that a new invention or a great idea is not a business — it's just the start! To be successful in business, cover all the things you'll need to make sure you succeed. It's called a "business plan" and it has boring but necessary things in it like cash flows, trademarks and patents, sales and marketing data and people profiles that will be needed to execute this idea! There is plenty of help and data out there on all of the above — go find it!