It's the email train that has taken social media by storm and is now making waves internationally. Melbourne-based retailer GASP is courting the attention of Twitter (it's still trending) and Facebook, with an email exchange between disgruntled customer Keara O'Neil and the label's head office going viral yesterday. Ms O'Neil wrote a complaint after a bridesmaid-dress shopping expedition to the brand's Chapel St store in Melbourne took an unexpected twist, with the store's retail assistant making remarks about her size 12 frame and telling her friends to "Have fun shopping at Supre... I knew you were a joke the minute you walked in." The company replied, defending the "superstar" staff member Chris, and suggesting that she was an "undesirable" customer who shouldn't waste their staff's time in future. You can read the full response here. GASP's operations manager Matt Chidgey has since appeared on The 7pm Project and this morning's Sunrise programmes defending their position, and no doubt fuelling the fire. C'mon, sharing's caring. Have you ever experienced the wrath of narky sales assistants? If so, tell us about it in the comments section below.
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