A Super Convenient Solution For When Your Phone Screen Cracks
Drop my phone, crack my phone, repeat. No matter what type of case I have on my iPhone 6, the outcome is still the same thanks to these clumsy hands God has #blessed me with. So when iCracked reached out about its on-demand screen repair service and I found myself with yet another busted screen, I decided to give it a try. The company that's been called a mix of Uber and AAA currently serves 600 cities (and 5,000 customers) across the US. It's not the only company of its kind, but it's one of the fastest growing.
The story of iCracked started in 2010 when CEO A.J. Forsythe started the service out of his dorm room at Cal Poly in California. He moved up to Silicon Valley, lived in a start-up house with a few other employees, and now employs 120 people at the company's headquarters, not including the part-time technicians. Those technicians do more than just fix cracked screens — they replace batteries, treat water damage, and inspect phones when they won't turn on.
The average price for cracked screens is approx. $204 — this includes tipping and hardware costs — but it ultimately depends on the model. iCracked will repair a number of iPhone, iPad, and Samsung Galaxy devices. This is a little more expensive than Apple's prices for screen repair without Apple care (for reference, it costs approx. $149 to fix the iPhone 6) but includes the convenience of having someone come to your home or work. The privacy is another bonus if you're one of the celebrities like Ashton Kutcher who uses iCracked.
— ashton kutcher (@aplusk) July 15, 2015
The company also offers a plan where you pay US$7 a month and only US$25 for each subsequent repair. If you want to try to repair your phone yourself, you can also buy one of its DIY kits that contains the necessary tools, parts, and instructions.
Wondering what the on-demand screen repair service is like? Check out this breakdown but remember: getting any third-party repairs will probably void your device's warranty. So far, this is only available in the US, but fingers crossed we get it in Australia soon!